Privacy Policy

​At FunKey Co, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, make a purchase, or otherwise interact with our business. By using our services, you consent to the practices described in this policy.

 

1. Information We Collect
We may collect the following types of personal information when you interact with our website or purchase from us:

Personal Identification Information: Name, email address, phone number, billing and shipping address.

Payment Information: Credit card details or other payment methods you use for transactions (Note: Payment information is processed securely through our payment processor and is not stored on our servers).

Technical Data: IP address, browser type, device information, operating system, and browsing behavior (e.g., pages visited, time spent on the site, etc.), collected via cookies and other tracking technologies.

Transaction Data: Details about the products you purchase, including order history, and payment methods.

Customer Service Data: Information you provide when contacting our customer service, including feedback, inquiries, and complaint data.

2. How We Use Your Information
We use the personal information we collect for the following purposes:

Processing Orders: To fulfill your orders, including shipping, billing, and communication regarding your purchase.

Customer Service: To respond to inquiries, resolve issues, and improve our customer service experience.

Marketing and Promotions: With your consent, to send you promotional emails or offers related to our products and services. You can opt out of these communications at any time.

Improving Our Website and Services: To analyze website usage and improve our offerings based on customer feedback and browsing behavior.

Legal Obligations: To comply with legal and regulatory requirements, such as tax laws and fraud prevention.

3. How We Protect Your Information
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes:

Secure encryption protocols during the transmission of sensitive data (such as credit card information).

Restricting access to personal information to authorized personnel only.

Regular security audits and updates to our systems.

However, no method of transmission over the Internet or electronic storage is 100% secure, so while we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your personal information in the following circumstances:

Service Providers: We may share your data with third-party service providers who assist us with processing payments, shipping orders, or marketing services. These providers are obligated to protect your data and use it only for the purposes of providing the contracted services.

Legal Requirements: If required by law or in response to a legal process (such as a court order or government inquiry), we may disclose your information to comply with legal obligations or protect our rights.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the new owner as part of the transaction.

5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device and help us remember your preferences and activity on our website. We use cookies for:

Functionality: To allow the website to function properly and to remember your preferences.

Analytics: To understand how visitors use our site and improve its performance.

Advertising: To display personalized advertisements based on your browsing behavior.

You can control cookie preferences through your browser settings. However, disabling cookies may impact your ability to use certain features of our website.

6. Your Rights and Choices
You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.

Correction: If any of the information we have about you is incorrect, you can request to update or correct it.

Deletion: You can request that we delete your personal information, subject to legal requirements and our retention policy.

Opt-Out of Marketing: You can opt out of receiving marketing communications by clicking the "unsubscribe" link in any email we send or by contacting us directly.

Object to Processing: You may object to the processing of your personal data in certain circumstances, such as direct marketing.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

7. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external sites before providing them with your personal information.

8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will take steps to securely delete or anonymize it.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.